Customer Service Questions
Q: Where can I purchase your products?
A: For a list of distributors in your area, please click on this link: FIND A DISTRIBUTOR or contact Richco Customer Service.
Q: How can I find a distributor who carries inventory of the part I need?
A: To check distributor stock, please click on this link: STOCK CHECK. Once you enter the part number, you will see a list of distributors who have inventory of that part on their shelves. If you click on the distributor’s name, you will be directed to the distributor’s website.
Q: Do you have an equivalent of this part from your competitor?
A: To search for a Richco cross, please click on this link and enter the competitor part number: CROSS REFERENCE. If additional support is needed, our Customer Service team and Product Managers can help to determine the proper cross if available.
Product Questions
Q: What is a Snap-Lock?
A: This is a Richco term to describe a snap-in mount that is pushed through a hole in a panel or chassis, which closes and snaps open on the opposite side to give a mechanical and secure lock. To remove, simply squeeze the locking device of the spacer/support.
Q: What is a Snap-Fit?
A: This is a Richco term to describe a snap-in mount that is pushed through a hole in a panel or chassis and deflects on the opposite side to produce a mechanical pressure hold. To remove, simply pull or push, no squeezing of the device is required.
Any additional product questions can generally be answered in our Technical Facts & FAQs document linked below.
Technical Questions
Please refer to this TECHNICAL FACTS & FAQs document for more information.The above link requires
Adobe PDF Reader. 
